@font-face{font-family:Inter;src:url('/inter.woff2') format('woff2');font-style:normal;font-weight:400;font-display:swap}
@font-face{font-family:Inter;src:url('/inter-500.woff2') format('woff2');font-style:normal;font-weight:500;font-display:swap}
@font-face{font-family:Inter;src:url('/inter-600.woff2') format('woff2');font-style:normal;font-weight:600;font-display:swap}
@font-face{font-family:Manrope;src:url('/manrope.woff2') format('woff2');font-style:normal;font-weight:400;font-display:swap}
:root{--ink:#182321;--paper:#f7f5ef;--surface:#fff;--accent:#c44224;--accent-hover:#a7351c;--muted:#59645f;--sage:#e6ece5;--line:#d8ddd7;--field:#7c8781;--focus:#245bdb;--success:#256b45;--error:#b42318;--shadow:0 18px 48px rgba(24,35,33,.09);font-family:Inter,Arial,sans-serif;font-synthesis:none;color:var(--ink);background:var(--paper)}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;background:var(--paper)}body{min-width:320px}button,input,select,textarea{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer;color:var(--ink);background:var(--surface);border:1px solid var(--field);border-radius:6px;min-height:44px;padding:10px 16px;font-weight:600}button:hover{border-color:var(--ink)}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid rgba(36,91,219,.26);outline-offset:2px}a{color:var(--ink);text-underline-offset:3px}.primary{display:inline-flex;align-items:center;justify-content:center;gap:18px;min-height:48px;padding:12px 20px;border-radius:6px;border:1px solid var(--accent);background:var(--accent);color:#fff;text-decoration:none;font-weight:600}.primary:hover{background:var(--accent-hover);border-color:var(--accent-hover)}.secondary-link{font-weight:600;text-decoration-thickness:1px}.muted,.small{color:var(--muted)}.small{font-size:12px}.eyebrow{font-size:10px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}h1,h2,h3,p{overflow-wrap:anywhere}h1{font-size:38px;line-height:1.08;letter-spacing:-.02em;margin:8px 0 14px}h2{font-size:22px;line-height:1.25;margin:8px 0 12px}h3{font-size:16px;line-height:1.3}.skip{position:fixed;left:12px;top:-100px;z-index:100;background:#fff;padding:14px 18px;border-radius:6px}.skip:focus{top:12px}

/* Public and first-run experience */
.welcome{min-height:100dvh;display:grid;grid-template-rows:auto 1fr auto;background:var(--paper)}.welcome-bar{min-height:76px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 clamp(20px,4vw,64px);background:rgba(247,245,239,.94)}.welcome-brand{display:flex;align-items:center;gap:18px;text-decoration:none}.welcome-brand img{display:block;width:132px;height:auto}.welcome-product{border-left:1px solid var(--line);padding-left:18px;font-size:13px;font-weight:600}.welcome-bar-link{font-size:13px;font-weight:600}.welcome-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(420px,.9fr);gap:clamp(48px,7vw,116px);align-items:center;width:min(100%,1440px);margin:auto;padding:clamp(54px,8vh,100px) clamp(24px,5vw,72px)}.welcome-copy{max-width:680px}.welcome-copy h1,.onboarding-copy h1{font-family:Manrope,Inter,sans-serif;font-size:clamp(46px,5.2vw,76px);line-height:1.02;font-weight:400;letter-spacing:normal;margin:20px 0 26px}.welcome-copy .lead,.onboarding-copy .lead{font-size:18px;line-height:1.65;color:var(--muted);max-width:590px}.welcome-actions{display:flex;flex-wrap:wrap;align-items:center;gap:22px;margin:34px 0 44px}.welcome-proof{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line)}.proof-item{padding:18px 18px 0 0;border-right:1px solid var(--line);min-height:76px}.proof-item+ .proof-item{padding-left:18px}.proof-item:last-child{border-right:0}.proof-item b{display:block;font-size:12px;margin-bottom:5px}.proof-item span{display:block;color:var(--muted);font-size:11px;line-height:1.45}.welcome-stage{position:relative;min-width:0}.stage-shell{border-radius:18px;background:var(--ink);color:#fff;box-shadow:var(--shadow);padding:16px;min-height:500px;position:relative;overflow:hidden}.stage-shell:before{content:"";position:absolute;inset:0;background-image:linear-gradient(rgba(255,255,255,.035) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.035) 1px,transparent 1px);background-size:28px 28px;mask-image:linear-gradient(to bottom,#000,transparent)}.stage-window{position:relative;z-index:1;border:1px solid rgba(255,255,255,.16);border-radius:12px;background:#1d2926;overflow:hidden}.stage-top{height:46px;padding:0 16px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid rgba(255,255,255,.12);font-size:11px}.stage-dots{display:flex;gap:6px}.stage-dots i{width:6px;height:6px;border-radius:50%;background:#72807a}.stage-body{display:grid;grid-template-columns:138px 1fr;min-height:350px}.stage-nav{padding:22px 12px;border-right:1px solid rgba(255,255,255,.1)}.stage-nav span{display:block;padding:10px;border-radius:5px;color:#aab4af;font-size:11px;margin-bottom:6px}.stage-nav span:first-child{background:#fff;color:var(--ink);font-weight:600}.stage-main{padding:24px;min-width:0}.stage-kicker{color:#aeb8b3;font-size:9px;text-transform:uppercase;letter-spacing:.09em}.stage-main h2{font-family:Manrope,Inter,sans-serif;font-weight:400;font-size:27px;margin:9px 0 22px}.stage-ticket{background:#fff;color:var(--ink);padding:16px;border-radius:9px;margin:10px 0;display:grid;grid-template-columns:34px 1fr auto;gap:12px;align-items:center}.stage-ticket i{width:34px;height:34px;border-radius:50%;background:var(--sage);display:grid;place-items:center;font-style:normal;font-weight:600;font-size:11px}.stage-ticket b{display:block;font-size:12px}.stage-ticket small{display:block;color:var(--muted);margin-top:4px}.stage-ticket em{font-style:normal;background:var(--sage);border-radius:4px;font-size:9px;padding:5px 7px}.stage-context{margin-top:18px;border-left:2px solid var(--accent);padding:8px 0 8px 14px;color:#cbd3cf;font-size:11px;line-height:1.55}.stage-note{font-size:11px;color:var(--muted);line-height:1.5;margin:14px 8px 0}.welcome-footer{min-height:56px;padding:0 clamp(20px,4vw,64px);border-top:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:18px;font-size:11px;color:var(--muted)}.onboarding-wrap{display:grid;grid-template-columns:minmax(0,1fr) minmax(380px,520px);gap:clamp(44px,8vw,130px);align-items:center;width:min(100%,1320px);margin:auto;padding:60px clamp(24px,5vw,72px)}.onboarding-copy{max-width:650px}.setup-steps{list-style:none;padding:0;margin:38px 0 0;border-top:1px solid var(--line)}.setup-steps li{display:grid;grid-template-columns:42px 1fr;gap:16px;padding:18px 0;border-bottom:1px solid var(--line)}.setup-steps b{font-size:13px}.setup-steps span{color:var(--muted);font-size:12px;margin-top:4px;display:block}.step-no{font-family:Manrope;color:var(--accent);font-size:12px}.onboarding-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:clamp(26px,4vw,48px);box-shadow:var(--shadow)}.onboarding-card h2{font-family:Manrope;font-weight:400;font-size:34px;letter-spacing:normal}.onboarding-card .row{margin-top:24px}

/* Authenticated product */
.shell{min-height:100dvh;display:grid;grid-template-columns:270px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100dvh;background:var(--ink);color:#fff;padding:28px 20px 20px;display:flex;flex-direction:column;min-width:0}.brand{display:flex;align-items:center;gap:15px;color:#fff;text-decoration:none;margin:0 10px 28px}.brand img{width:116px;height:auto;filter:brightness(0) invert(1)}.brand span{border-left:1px solid rgba(255,255,255,.25);padding-left:15px;font-size:12px;font-weight:600}.workspace-label{margin:0 10px 24px;color:#aeb8b3}.workspace-label select{margin-top:8px;color:#fff;background-color:#22302d;border-color:#52605b;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='m1 1 5 5 5-5' fill='none' stroke='%23FFFFFF' stroke-width='1.5'/%3E%3C/svg%3E")}.nav-caption{font-size:9px;letter-spacing:.08em;color:#8f9a95;margin:8px 12px}.sidebar nav{display:grid;gap:5px}.nav-item{display:flex;align-items:center;gap:12px;width:100%;border:0;text-align:left;padding:11px 12px;background:transparent;color:#cbd3cf}.nav-item svg{width:18px;height:18px;stroke:currentColor;flex:0 0 18px}.nav-item small{margin-left:auto;color:inherit}.nav-item:hover{background:#22302d;border:0;color:#fff}.nav-item.active{background:#fff;color:var(--ink);box-shadow:inset 3px 0 var(--accent)}.sidebar-bottom{margin-top:auto;border-top:1px solid rgba(255,255,255,.14);display:flex;align-items:center;gap:10px;padding:20px 8px 0;font-size:12px;min-width:0}.sidebar-bottom small{display:block;color:#aeb8b3;margin-top:2px}.sidebar-bottom button{border:0;padding:8px;margin-left:auto;background:transparent;color:#fff;min-height:40px}.avatar{background:#fff;color:var(--ink);border-radius:50%;height:34px;width:34px;display:grid;place-items:center;flex:0 0 34px;font-weight:600}.work{min-width:0}.work>header{height:76px;background:#fff;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;padding:0 36px}.preview-tag,.status{font-size:10px;background:#eef1eb;border-radius:5px;padding:5px 9px;white-space:nowrap}.work main{padding:36px;min-width:0}.page-heading{display:flex;align-items:flex-end;justify-content:space-between;margin:0 0 28px;gap:16px}.page-heading h1{margin-bottom:0}.intro{font-size:17px;color:var(--muted);max-width:720px;margin:0 0 28px}.inbox-layout{display:grid;grid-template-columns:330px minmax(0,1fr);background:#fff;border:1px solid var(--line);border-radius:12px;min-height:calc(100dvh - 225px);overflow:hidden}.ticket-list{border-right:1px solid var(--line);min-width:0}.list-title{padding:20px;border-bottom:1px solid var(--line);font-weight:600;display:flex;justify-content:space-between}.list-title span{color:var(--muted)}.padded{padding:20px}.ticket-row{border:0;border-bottom:1px solid var(--sage);border-radius:0;padding:20px;width:100%;text-align:left}.ticket-row>div{display:flex;gap:10px;align-items:flex-start;justify-content:space-between}.ticket-row b{overflow-wrap:anywhere}.ticket-row small{display:block;margin-top:10px}.ticket-row.selected{background:#f1f4ee;box-shadow:inset 3px 0 var(--accent)}.conversation{padding:30px;min-width:0}.empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;min-height:340px;padding:48px 28px}.empty p{max-width:440px;color:var(--muted);line-height:1.65}.empty-icon{color:var(--accent);font-size:36px}.empty h2{font-size:23px;font-weight:500}.conversation-head{border-bottom:1px solid var(--line);padding-bottom:20px}.message,.note{white-space:pre-wrap;overflow-wrap:anywhere;padding:20px;margin:20px 0;background:var(--paper);border-radius:8px}.note{background:#eef2eb}.note p{margin-bottom:0}label{display:block;font-weight:500;font-size:12px;margin:14px 0}input,select,textarea{display:block;width:100%;margin-top:8px;padding:11px 12px;border:1px solid var(--field);border-radius:6px;background:#fff;color:var(--ink);min-height:44px}select{appearance:none;padding-right:44px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='m1 1 5 5 5-5' fill='none' stroke='%2359645F' stroke-width='1.5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 16px center}textarea{resize:vertical}.row{display:flex;flex-wrap:wrap;gap:12px;align-items:center;margin:16px 0}.settings-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(280px,1fr);gap:24px}.panel{border:1px solid var(--line);border-radius:12px;background:#fff;padding:28px}.panel h2{margin-top:10px}fieldset{padding:0;border:0;margin:24px 0}legend{font-size:12px;font-weight:600}.choice{display:flex;gap:12px;align-items:flex-start;border:1px solid var(--line);border-radius:8px;padding:16px;font-size:14px}.choice input{width:18px;min-height:18px;margin-top:2px;accent-color:var(--accent)}.choice small{display:block;margin-top:5px}.choice:has(input:checked){border-color:var(--muted);background:#f2f5ee}hr{border:0;border-top:1px solid var(--line);margin:28px 0}.callout{padding:20px 24px;background:var(--sage);border-left:3px solid var(--muted);border-radius:0 8px 8px 0}.callout p{margin:4px 0}.connection-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}.connection-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:26px;display:flex;flex-direction:column;align-items:flex-start;min-height:270px}.connection-card p{color:var(--muted);flex:1;line-height:1.6}.connection-card small{display:block;margin-top:14px;color:var(--muted);line-height:1.5}.connection-icon{width:44px;height:44px;border-radius:8px;background:var(--sage);display:grid;place-items:center;color:var(--accent)}.connection-icon svg{width:22px;height:22px;stroke:currentColor}.table-wrap{overflow:auto;margin-top:24px;border:1px solid var(--line);border-radius:8px}table{width:100%;border-collapse:collapse;background:white;text-align:left}th,td{padding:18px;border-bottom:1px solid var(--sage);white-space:nowrap}th{font-size:12px;background:#eff2ed}.audit{margin-top:24px}.audit-row{display:flex;justify-content:space-between;gap:20px;border-top:1px solid var(--sage);padding:12px 0;font-size:12px}.audit-row time{color:var(--muted)}dialog{border:1px solid var(--line);border-radius:12px;padding:30px;width:min(540px,calc(100% - 32px));color:var(--ink)}dialog::backdrop{background:#182321aa}#notice:not(:empty){position:fixed;bottom:24px;right:24px;max-width:calc(100% - 48px);background:var(--ink);color:white;padding:16px 24px;border-radius:8px;z-index:20}

@media(max-width:1100px){.welcome-grid{grid-template-columns:1fr;max-width:820px}.welcome-stage{width:100%}.onboarding-wrap{grid-template-columns:1fr;max-width:820px}.connection-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.inbox-layout{grid-template-columns:260px minmax(0,1fr)}.work main{padding:26px}.settings-grid{grid-template-columns:1fr}}
@media(max-width:760px){.welcome-bar{min-height:64px}.welcome-brand img{width:112px}.welcome-product{padding-left:12px}.welcome-bar-link{font-size:0}.welcome-bar-link span{font-size:16px}.welcome-grid,.onboarding-wrap{padding:42px 20px;gap:38px}.welcome-copy h1,.onboarding-copy h1{font-size:40px}.welcome-proof{grid-template-columns:1fr}.proof-item,.proof-item+.proof-item{padding:14px 0;border-right:0;border-bottom:1px solid var(--line)}.proof-item:last-child{border-bottom:0}.stage-shell{min-height:420px;padding:10px}.stage-body{grid-template-columns:1fr}.stage-nav{display:none}.stage-main{padding:20px}.stage-ticket{grid-template-columns:34px 1fr}.stage-ticket em{display:none}.welcome-footer{padding:14px 20px;align-items:flex-start;flex-direction:column}.onboarding-card{padding:24px}.shell{grid-template-columns:minmax(0,1fr)}.sidebar{position:static;width:100%;height:auto;padding:14px 16px 10px}.brand{margin:0 4px 12px}.brand img{width:102px}.workspace-label,.nav-caption,.sidebar-bottom{display:none}.sidebar nav{display:flex;overflow:auto;gap:4px;max-width:100%;scrollbar-width:thin}.nav-item{width:auto;flex-shrink:0;font-size:12px;padding:10px}.nav-item svg{display:none}.work>header{padding:0 20px;height:58px}.work main{padding:24px 16px}.page-heading{align-items:flex-start}.page-heading h1{font-size:28px}.inbox-layout{grid-template-columns:1fr}.ticket-list{border-right:0;border-bottom:1px solid var(--line)}.conversation{padding:20px}.connection-grid{grid-template-columns:1fr}.connection-card{min-height:auto}.panel{padding:20px}.audit-row{flex-direction:column;gap:4px}.page-heading .eyebrow{font-size:9px}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}